Terms and Conditions
Last Updated: October 9, 2025
Website: www.altec-communications.eu
Operator: Altec Communications UAB
1. Acceptance of Terms
By accessing and using this website, you agree to be bound by these Terms and Conditions and all
applicable laws and regulations.
2. About Us
Altec Communications UAB (“Altec Communications,” “we,” “us,” or “our”) provides electronic
communications and VoIP services within the EU.
3. Use of Website and Services
You agree to use this website only for lawful purposes and not to engage in fraudulent or abusive
behavior.
4. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials.
5. Intellectual Property
All content on this website is the property of Altec Communications or its licensors.
6. Service Availability
We strive to maintain continuous service but do not guarantee uninterrupted operation.
7. Fees and Payments
All service fees and payment terms are disclosed during sign-up or in separate agreements.
8. Limitation of Liability
Altec Communications shall not be liable for indirect or consequential damages arising out of
service use.
9. Privacy and Data Protection
We comply with the EU GDPR. See Privacy Policy for details.
10. Governing Law
These Terms are governed by the laws of the Republic of Lithuania.
Privacy Policy
Last Updated: October 9, 2025
Operator: Altec Communications UAB
Website: www.altec-communications.eu
1. Introduction
Altec Communications UAB is committed to protecting your privacy and handling your personal
data securely.
2. Data Controller
We act as the data controller for all personal data collected.
3. Data We Collect
Identification, account, communication, technical, and support data may be processed.
4. Purpose of Processing
We process data for service delivery, billing, support, and regulatory compliance.
5. Data Retention
Account data are retained for 7 years, CDRs for 12 months, and logs for 90 days.
6. Data Sharing
We may share data with telecom operators, payment processors, and lawful authorities.
7. Your Rights
You have rights of access, correction, erasure, and portability. Contact
privacy@altec-communications.eu.
8. Security
We use TLS encryption, access controls, and audit logging.
9. Children’s Privacy
Our services are not directed to minors under 16.
10. Contact
privacy@altec-communications.eu
Cookie Policy
Last Updated: October 9, 2025
Website: www.altec-communications.eu
1. What Are Cookies
Cookies are small files stored on your device to improve website experience.
2. Types of Cookies
We use strictly necessary, performance, functionality, and advertising cookies.
3. Third-Party Cookies
Google Analytics and Cloudflare may set cookies to improve performance and security.
4. Managing Cookies
You can manage cookies via browser settings. Disabling them may affect functionality.
5. Consent
You can withdraw cookie consent at any time.
6. Updates
This Cookie Policy may be updated periodically.