Working within the sales department of Altec the Account Manager will be responsible for the management of named client accounts. The Account Manager acts as the interface between the customer services and sales departments within a company. This involves maintaining the company’s existing relationship with a client or group of clients in order that they will continue using the company for business. It also involves identifying potential new business opportunities within the account. In this role, you will be responsible for working with clients to identify their needs and work out how the company can best meet those requirements. NO HUNTING NECESSARY!
Account managers are not necessarily required to have direct experience of working in a related role, but they will need to be able to demonstrate a good understanding of the job and enthusiasm for working within a sales and marketing department. The experience of working in a customer-facing role will always be advantageous, as will experience working to a deadline.
Acting as the first point of contact for company clients.
Identifying potential new and additional business opportunities within an account.
Fulfilling client requests.
Coordinating efforts between departments within Altec.
Setting up meetings to vet customer solutions.
Act as liaison with other departments in the company according to client requirements
General administrative duties.
A polite, friendly and diplomatic manner.
Excellent communication skills, both written and verbal.
Good negotiation skills.
The ability to prioritize and manage several different tasks at once
An excellent understanding of client care.
Exceptional interpersonal skills.
The ability to work effectively to meet deadlines.
Good common sense.
The ability to solve problems as they arise.
A committed and flexible attitude to the job.
Good organizational skills.
The ability to work independently and as part of a team.
Good attention to detail.
A working knowledge of Outlook, Excel, Word is needed.
Able to solve problems easily
Excellent Phone manners
Able to think on your feet
WHAT THIS COMPANY OFFERS YOU:
Trial and training period with the possibility of employment with an indefinite contract
Full time job (Monday – Friday)
Bonuses related to group and individual performance